🚀6K+ orders
🇮🇳No hidden charges
₹₹500 Credit

Contact Support

Contact CrowCrowCrow support for order issues, returns, tracking, and more.

Need Help? We're Here.

Our support team is ready to assist you with any questions or issues. ---

Contact Methods

### Method 1: WhatsApp (Fastest)

DetailValue
Number+91 9403891289
Linkhttps://wa.me/919403891289
Response TimeUnder 5 minutes
HoursMonday – Saturday, 10 AM – 6 PM IST

### Method 2: Live Chat

DetailValue
LocationBottom right corner of website
Response TimeUnder 2 minutes
HoursMonday – Saturday, 10 AM – 6 PM IST

### Method 3: Contact Form

DetailValue
Location/contact-us page
Response TimeWithin 24 hours
Available24/7 (responses during business hours)

Select Your Issue

IssueQuick Action
Where is my order?Track Order
Request return/refundReturn Request
Payment failedPayment Help
Cancel my orderWhatsApp us immediately
Product questionWhatsApp us
OtherUse form below

Support Request Form

Field 1: Full Name

  • •Type: Text
  • •Required: Yes
  • •Example: Amit Kumar

    • Field 2: Email Address

  • •Type: Email
  • •Required: Yes
  • •Verify Button: Yes (optional)
  • •Example: amit.kumar@email.com

    • Field 3: Phone Number

  • •Type: Phone
  • •Required: Yes
  • •Verify Button: Yes (optional)
  • •Example: 9876543210

    • Field 4: Order ID

  • •Type: Text
  • •Required: No
  • •Example: CCC-2025-0129-78456
  • •Helper: Leave blank if not order-related

    • Field 5: Issue Type

  • •Type: Dropdown
  • •Required: Yes
  • •Options:
  • •Order Status/Tracking
  • •Delivery Issue
  • •Return/Refund Request
  • •Payment Problem
  • •Product Question
  • •Account Issue
  • •Complaint/Feedback
  • •Other

    • Field 6: Priority

  • •Type: Radio
  • •Required: Yes
  • •Options:
  • •Normal (Response within 24 hours)
  • •Urgent (Response within 4 hours)

    • Field 7: Describe Your Issue

  • •Type: Textarea
  • •Required: Yes
  • •Rows: 4
  • •Example: My order CCC-2025-0129-78456 was supposed to be delivered by Jan 25 but tracking still shows "In Transit". Please check and update me.

    • Field 8: Upload Screenshots

  • •Type: File Upload
  • •Required: No
  • •Accept: JPG, PNG, PDF
  • •Max Files: 3
  • •Max Size: 5MB each

    • Field 9: Privacy Policy

  • •Type: Checkbox
  • •Required: Yes
  • •Label: I agree to the Privacy Policy

    • [Submit Support Request]

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    Expected Response Time

    ChannelResponse Time
    WhatsAppUnder 5 minutes
    Live ChatUnder 2 minutes
    Contact Form (Normal)Within 24 hours
    Contact Form (Urgent)Within 4 hours

    Monday – Saturday, 10 AM – 6 PM IST

    Messages received outside business hours answered first thing next business day.

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    Tips For Faster Resolution

    • •✅ Your Order ID
    • •✅ Clear description of issue
    • •✅ Screenshots/photos if relevant
    • •✅ Share tracking number
    • •✅ Last status seen
    • •✅ Photo of damaged/defective item
    • •✅ Product name
    • •✅ Transaction ID
    • •✅ Payment screenshot

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    Not Satisfied

    1. Request escalation to senior support
    2. Reference your ticket/case number
    3. Explain what resolution you expected

    For formal complaints, see our Grievance Redressal Policy