Customs & Duties
Customs & Import Duties — Handled by Us
Every customs duty, every tax, every clearance fee is paid by us at the port and built into the price you see. Zero surprise charges at delivery. Ever.
Why this matters when buying imported products in India
Most online sellers display a low product price, then surprise you at delivery with a customs charge that can be as much as the product itself. CrowCrowCrow does the opposite — every duty, every tax, every clearance fee is paid by us at the port and built into the listed price.
If you have been trying to ship Amazon.com products to India yourself, you already know how messy the customs side gets — we take that whole process off your plate. For a deeper look at how Indian customs duty rates work, see the full duty-rate guide for 2026.
What you actually pay
If you've considered shipping a US product to India yourself, here's how the real cost adds up — versus buying the same product on CrowCrowCrow with everything already handled.
| Cost item | DIY — ship it yourself | CrowCrowCrow |
|---|---|---|
| US product price (≈ $42) | ₹3,500 | in your one price |
| US sales tax (≈ 9%) | + ₹315 | Included |
| US-to-India shipping (express, charged by weight) | + ₹1,800 | Included |
| Freight-forwarder handling + repackaging | + ₹800 | Included |
| Customs duty + Social Welfare Surcharge + IGST | + ₹3,100 | Included |
| Customs clearance / disbursement fee | + ₹700 | Included |
| Card / forex fee (≈ 4%) | + ₹250 | None — you pay in ₹ |
| Last-mile delivery | + ₹250 | Included |
| 14-day refund if anything is wrong | Not covered | Covered |
| Risk of customs seizure or product never arriving | Possible total loss | Full refund |
| Total if everything goes right | ≈ ₹10,715 — or your whole outlay if it is held or seized | ₹5,999 — all-in, ≈44% lower |
Illustrative figures for a mid-value item. DIY costs climb further if a parcel is held for KYC or re-valuation — customs storage/demurrage accrues by the day — and some categories carry extra cess (AIDC or GST Compensation Cess on gold, vehicles, alcohol and other notified goods). Actual CrowCrowCrow prices are listed on each product page — always all-inclusive.
How we handle Indian customs for you
- 1
Customs handled end-to-end
Every consignment clears Indian customs and reaches you as a domestic delivery — you are never the importer on the paperwork.
- 2
All duties & taxes paid by us at the port
Customs duty, IGST, and any applicable surcharges are paid by us before the product is released. Built into the price you see on every product page.
- 3
Order ships to your doorstep
After our internal quality checks, the product ships to your address. You pay nothing extra — every charge is already settled at the port.
Three pillars of our all-inclusive model
Pre-paid customs duties
We pay all customs duties at the port of entry — not you. Indian customs clears every parcel before it leaves the port — handled entirely by us.
All taxes built in
IGST, social welfare surcharge, customs cess — every Indian import tax is calculated and included in your listed price. Nothing extra at delivery.
Compliant invoice with every order
You receive a clear, itemised order record showing every tax already paid on your behalf — useful for warranty or accounting if you ever need it.
When customs may ask for your KYC
Indian customs occasionally requires customer KYC documents — PAN card, Aadhaar, or other ID — to clear specific consignments. This usually applies to higher-value personal imports or restricted product categories. Most CrowCrowCrow orders do not trigger this because we consolidate and clear shipments in bulk, but it can happen.
If your order is one that needs it, we will: reach out to you within 24 hours of the customs request; collect the required documents securely (encrypted upload); submit them to the relevant customs authorities on your behalf; and keep you updated until your order clears. By placing an order, you authorise us to share required KYC documents with Indian customs authorities solely for clearing your consignment. We never use them for anything else.
Indian customs duty — already paid by us
Indian customs duty on imported consumer goods varies widely by category — from low to very high (see our full India customs duty rates guide & calculator). Whatever the rate, we have already paid it. Here's what you pay extra at delivery on CrowCrowCrow:
| Category | Your extra charge at delivery |
|---|---|
| Skincare & beauty | ₹0 — included |
| Health supplements & vitamins | ₹0 — included |
| Chocolates & snacks | ₹0 — included |
| Home & kitchen | ₹0 — included |
| Baby & personal care | ₹0 — included |
| Electronics & accessories | ₹0 — included |
Want to understand the exact duty rates?
Our in-depth guide covers BCD, IGST, social welfare surcharge, and how each layer is calculated on a typical US import. Read the full Indian customs duty rate guide for 2026 →
The most painful part of buying imported products in India is the surprise customs charge at delivery. The courier calls, you scramble to pay an extra amount you never expected, and suddenly your ₹999 product cost ₹1,800. We built CrowCrowCrow so this never happens to you. Every duty is calculated, paid by us at the port, and built into the price on every product page. That is the entire promise of this site.
Frequently asked questions
No. The price you see on the product page is the price you pay. All customs duties, IGST, surcharges, and clearance fees are paid by us at the port. Zero surprise charges at delivery.
Yes — many Amazon.com listed products are already part of our catalog or can be added on request. We handle the entire cross-border process: sourcing, US-to-India shipping, customs clearance, all duties and taxes, and last-mile delivery. You don't deal with customs forms or surprise charges.
Customs clearance is our responsibility, not yours. Every consignment is filed and cleared for you. If there's ever a delay, our team handles it — you are not contacted by customs or asked to pay anything additional.
Most CrowCrowCrow orders don't trigger KYC requests. If yours does, we reach out within 24 hours, collect documents securely, and submit them to customs on your behalf. Your KYC is used only for clearing your consignment, never for anything else.
Our price already includes the US retail cost plus all India-side import costs — customs duty, taxes, shipping, last-mile delivery, and our handling. When you compare to a "low US price" elsewhere, the duty and shipping always come back later as a separate charge. Our price is the complete final amount.
No surprise customs bill — ever. The price you see is all you pay.
Every duty, tax, and clearance fee is paid by us at the port and built into the listed price. Zero extra charges at delivery.