DMCA & IP Complaints

CrowCrowCrow respects intellectual property rights. If you believe your copyrights, trademarks, or other IP rights have been infringed, please submit a report.

1. Our Commitment

CrowCrowCrow is committed to:

1. Respecting intellectual property rights of brands and creators
2. Investigating all valid IP complaints promptly
3. Removing infringing listings upon verification
4. Maintaining a fair and transparent complaint process

2. What Can Be Reported?

1. Unauthorized use of copyrighted images
2. Copied product descriptions
3. Infringing creative content

1. Counterfeit products
2. Unauthorized use of brand names
3. Misleading brand representations

1. Products violating valid patents

1. Trade dress violations
2. Design patent infringement

3. Before You Report

✅ You are the IP rights owner or authorized representative

✅ You have identified the specific infringing content

✅ You have the product URL and SKU/Product ID ready

✅ You have documentation proving your ownership

❌ Anonymous complaints

❌ Reports without specific product identification

❌ General inquiries (use Contact Us instead)

❌ Competitor complaints without valid IP basis

4. Required Information for Report

To process your complaint, we need:

1. Full legal name
2. Company name (if applicable)
3. Email address
4. Phone number
5. Physical address

1. Trademark registration certificate
2. Copyright registration
3. Patent documentation
4. Authorization letter (if representative)

You MUST provide:

1. Product URL(s) on CrowCrowCrow.com
2. SKU/Product ID (found on product page)
3. Description of the infringement

A statement that you have a good faith belief that the use is not authorized by the IP owner.

A statement under penalty of perjury that the information is accurate and you are authorized to act.

5. IP Complaint Form

Complete the form below to file a verified IP / DMCA complaint. Fields marked * are required.

6. What Happens After You Report?

Step 1: Acknowledgment (24-48 hours)

1. You'll receive a confirmation email with case reference number
2. Initial review of complaint completeness

Step 2: Investigation (3-7 business days)

1. We verify the reported product(s)
2. Review documentation provided
3. May contact seller for response

Step 3: Decision & Action (within 10 business days)

1. If valid: Listing removed, seller notified
2. If unclear: May request additional information
3. If invalid: Explanation provided

Step 4: Notification

1. You'll be notified of the outcome via email
2. Appeal process available for disputed decisions

7. Counter-Notification (For Sellers)

If your listing was removed and you believe it was wrongly reported:

1. Contact us within 10 days of removal notification
2. Provide evidence of your right to sell the product
3. We will review and may reinstate if appropriate

8. Repeat Infringer Policy

CrowCrowCrow maintains a repeat infringer policy:

1. First offense: Listing removed, warning issued
2. Second offense: Account review, possible suspension
3. Third offense: Permanent account termination

9. Important Legal Notes

Filing false or misleading reports may result in legal liability. Only submit reports for genuine IP violations.

CrowCrowCrow (operated by Color Papers India Private Limited) is a direct seller and importer of products. We are not the manufacturer or authorised brand owner of any product listed on our platform. Products are directly procured from the USA market as per availability and listed on our website.

We respect the intellectual property rights of all brands and rights holders. Upon receiving a valid IP complaint or legal notice from a brand owner or authorised representative, we will remove the specific product listing(s) (SKU) from our platform. This removal applies only to the specific SKU(s) identified in the notice.

IP complaints are processed under Indian law, including the Trade Marks Act, 1999 and the Copyright Act, 1957. International IP holders should ensure their rights are valid or registered in India.

10. Frequently Asked Questions

Valid complaints are typically actioned within 7-10 business days. Urgent cases may be expedited.

The SKU is displayed on every product page. You can also provide the full product URL.

Yes. Use the spreadsheet upload option for 10+ products.

Your contact information may be shared if required for legal process or counter-notification.

We will notify you and may request additional evidence. Unresolved disputes may require legal action between parties.

Yes, authorized representatives can file on behalf of IP owners with proper documentation.

11. Contact for IP Matters

Email (IP Complaints): connect@crowcrowcrow.com

WhatsApp: +91 6391111661

Hours: Monday – Saturday, 10 AM – 6 PM IST

Designated Agent for DMCA:

Color Papers India Private Limited

2A, 2nd Floor, Vrindavan Building

Opp. Saraswati Tower CHS, MIDC Road

Mira Road East, Thane – 401107

Maharashtra, India

This page is provided for intellectual property complaints only. For general inquiries, please use our Contact Us page.