# Track Your CrowCrowCrow Order — US to India Real-Time Status

> Track your CrowCrowCrow order in real time from US warehouse to your doorstep. Live status across 7 stages, ExpressBox tracking, customs cleared by us. Late-delivery store credit auto-applied.

**Canonical URL:** https://crowcrowcrow.com/page/order-tracking

LiveEnd-to-end tracking7 StagesFrom order to doorUpdatesEmail + WhatsApp14-DayRefund if it goes wrong

Track your order

## Every stage logged. From US warehouse to your doorstep.

Your order is tracked end-to-end — sourcing, US-to-India air freight, customs clearance, last-mile delivery. We send updates over email and WhatsApp at every stage. If your order doesn't reach you, full refund.

Look up your order

## Enter your details to see real-time status.

Order ID *

Sent in your confirmation email and SMS.

Email or phone *

The one you used at checkout.

Track my order

For shipments already in transit, you can also track on **ExpressBox.com** using the tracking number we email you 48 hours after dispatch.

[Open ExpressBox tracking 

Status meanings

## What each status actually means.

1

### Order confirmed

Payment received, order is queued for processing.

2

### Processing

Sourced from authorized US retailer, queued at our forwarding partner.

3

### Dispatched

Package has left the US warehouse. Tracking becomes live within 48 hours.

4

### In transit

Air-freighted to India. Updates may be sparse during international transit — this is normal.

5

### Customs clearance

We handle customs in our company name. Duties pre-paid. **No action needed from you.**

6

### Out for delivery

Last-mile partner has it on the delivery vehicle. Expected today.

7

### Delivered

Package handed over. Confirmation email and WhatsApp notification sent. Open the box on camera if it looks tampered — speeds up any refund claim.

Timeline

## When each stage happens.

Stage 1

### Processing & dispatch

Days 1–3 from order.

Stage 2

### International transit

Days 4–14. Live tracking begins ~48 hrs after dispatch.

Stage 3

### Customs clearance

Days 15–18. Handled by us, no action needed.

Stage 4

### Last-mile delivery

Metros: typically by Day 12. Tier-2/3: a few extra days.

Most metro orders reach within 7–12 business days. Tier-2 / tier-3 PIN codes may take a few days more depending on last-mile route.

Late delivery promise

## Late delivery? Store credit auto-credited.

If your shipment misses the declared delivery window, you get instant store credit added to your account. No claim form, no email needed.

Orders above ₹2,000₹500 instant store creditOrders below ₹2,000₹100 instant store credit

Auto-credited. Use on your next order.

Related help

## Pages that answer common questions.

### Payment options

](https://expressbox.com)[

### Cancellation policy

](/order-cancellation)[

### Shipping & delivery

FAQ

## Common tracking questions.

Why isn't my tracking showing yet?Tracking on ExpressBox becomes live **~48 hours after dispatch**. You'll get an email and WhatsApp notification with the tracking number once it's ready.My tracking hasn't updated for several days. Is something wrong?During international transit, scans can be sparse — that's normal for cross-border air freight. If there's no movement for 10+ days, WhatsApp us with your order ID and we'll investigate.Tracking shows "Customs Clearance" — do I need to do anything?No action needed from you. Customs is cleared in our company name with all duties pre-paid. Just wait for the next status update — typically 1–3 days.What if customs needs my KYC?Occasionally Indian customs requests buyer KYC for specific high-value or restricted-category shipments. If this happens, our team will WhatsApp you and ask for a soft copy of one ID document — Aadhaar, PAN, or Passport. We then share it with the authorities and clearance proceeds. This is uncommon and resolves quickly.Tracking shows "Delivered" but I didn't receive my order.First, check with neighbours, family at home, and building security — couriers sometimes hand off if you're not in. Look for a delivery slip. If still missing, WhatsApp us within 48 hours of the "Delivered" status with your order ID. We'll investigate with the last-mile partner and refund if it can't be recovered.Can I change my delivery address after the order has shipped?Yes, if the package hasn't reached your destination city yet. WhatsApp us your order ID and the new address — one free address change allowed per order. Once it's out for delivery in the destination city, address changes aren't possible.

## Need help with your order?

Have your order ID ready (CCC-YYYY-MMDD-XXXXX). WhatsApp is the fastest channel — typical reply under 30 minutes during business hours.

WhatsApp us](/shipping-delivery)[Contact form](/contact-us)

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Source: https://crowcrowcrow.com/page/order-tracking