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Headsets
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PLT

Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work

4.3
(8 Ratings)
Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work - main product image
All-inclusive price — duties & taxes paid, no customs charges at delivery
₹9,220₹10,630

You save ₹1,410 (13%)

13% off the seller list price

Qty
Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work — Black
Black
₹9,220
₹10,630
In Stock

Yes, we deliver to Lucknow, India

Doorstep delivery by 6 Nov - 8 Nov from USA

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Enhance Your Call Center Productivity

About this item

The Poly EncorePro 520 QD headset is built for the modern call center employee navigating hybrid work environments. Its dual-ear design ensures focus by minimizing distractions, while the professional black finish offers a sleek look. This headset connects seamlessly via Poly Quick Disconnect technology to Poly Digital Adapters, making it compatible with Avaya, Genesys, and Cisco platforms.

Experience enhanced audio clarity and acoustic hearing protection designed to manage safe listening volumes across the organization. The durable cable construction means you can take your headset anywhere without worrying about breaks, perfect for employees moving between home and office or to cloud communications. Its wired connection guarantees stable, reliable performance for critical calls.

Imported directly from authorized US retailers and authorized brand partners, this headset arrives with all customs duties and GST pre-paid. Enjoy the convenience of ExpressBox tracked delivery to your Indian pincode, ensuring your essential communication tool reaches you efficiently. For professionals demanding clear audio and robust build quality, the EncorePro 520 is a dependable choice.

Key Features

  • Ideal for: The call center employee working from home or moving to cloud communications. Stay distraction free with dual-ear wearing style
  • Connectivity: Work hassle-free with Poly Quick Disconnect technology. Works with Poly Digital Adapters
  • Durability: Take your headset anywhere without worrying about breaks, thanks to durable cable construction
  • Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume
  • Integration: Works with Avaya, Genesys, & Cisco call center platforms

Why choose this product

Engineered for Professional Call Clarity

The Poly EncorePro 520 QD headset is specifically engineered for professional call center environments and the demands of hybrid work. Its dual-ear design provides superior noise isolation, allowing users to concentrate on conversations even in busy settings. Featuring advanced acoustic hearing protection, it ensures safe listening volumes, protecting users' hearing over extended periods. The headset's robust construction and durable cable are built to withstand the rigors of daily use, whether in an office or a home setup. Its seamless integration with major call center platforms like Avaya, Genesys, and Cisco, via Poly Quick Disconnect technology, makes it a versatile and reliable choice for businesses transitioning to cloud communications.

Ideal for Hybrid & Remote Call Center Agents

This headset is perfect for call center employees who work from home or are transitioning to cloud-based communication systems. The dual-ear style helps block out distractions, enhancing focus. Its durable build and reliable wired connectivity ensure it can withstand frequent use and travel between locations. While it offers excellent sound isolation and acoustic protection, users seeking wireless freedom or advanced noise-canceling microphones might consider other models. For those prioritizing a stable, comfortable, and professional wired headset for clear calls and hybrid work, the EncorePro 520 is an excellent fit.

How to use

  • Connect the Headset — Attach the Poly Quick Disconnect (QD) cable to the headset. Then, connect the other end of the QD cable to your Poly Digital Adapter or a compatible telephone's headset port.
  • Position for Comfort — Place the dual earcups over your ears, ensuring a comfortable and secure fit. Adjust the boom microphone so it is positioned close to your mouth for optimal voice pickup.
  • Adjust Volume and Start Calls — Use the volume controls on your Poly adapter or telephone to set a comfortable listening level. The headset is now ready for use with your call center applications.

Example scenarios

Typical situations where Poly EncorePro 520 QD Headset (PLT) — Dual Ear helps — illustrative scenarios, not customer reviews.

1
Scenario 1
Illustrative example
Where it helps

A call center agent working from home in a noisy apartment in Bangalore needs to focus on customer calls.

How this product helps

The dual-ear design of the Poly EncorePro 520 QD headset provides excellent sound isolation, blocking out household distractions. Its acoustic protection ensures calls are at a safe volume, preventing ear fatigue during long shifts. Reliable wired connectivity via Poly QD ensures uninterrupted service.

2
Scenario 2
Illustrative example
Where it helps

A customer service team in Mumbai is transitioning to a hybrid work model and needs reliable headsets for both office and home use.

How this product helps

The Poly EncorePro 520 QD headset's durable construction and Poly Quick Disconnect feature make it easy to move between locations. Compatibility with major call platforms ensures seamless integration into their existing workflow, providing consistent call quality and professional communication.

Technical specifications

Setup & usage

Recommended UsesCalling, Call Center Operations, Hybrid Work
Compatible PlatformsAvaya, Genesys, Cisco, Poly Digital Adapters
Warranty2 Year Manufacturer Warranty

Warranty & after-sales support

This is an imported product. The manufacturer's warranty depends on PLT: some brands honour it worldwide, others only in the country of purchase (USA). We do not add a warranty of our own on top of it.

  • 14-Day Smile Guarantee — a genuine defect found on inspection is replaced or refunded. Return & refund policy
  • Delivery guarantee — full refund if the order is not delivered within 90 days.
  • Want a brand-specific warranty check before you order? WhatsApp us and we will confirm for this item.

How we compare

FeaturePoly EncorePro 520Others
Authenticity & SourcingSourced from authorized US retailers and authorized brand partners, factory-sealed for guaranteed authenticity.Local market availability may vary; authenticity can be uncertain without direct import.
Connectivity & CompatibilityPoly Quick Disconnect technology, works with Poly adapters and major call platforms (Avaya, Genesys, Cisco).Local alternatives may use standard 3.5mm jacks or proprietary connectors, limiting platform compatibility.
Acoustic Hearing ProtectionIntegrated SoundGuard Technology manages safe volume levels to protect hearing.Basic noise isolation may be present, but dedicated acoustic protection features are less common.
Durability & BuildDurable cable construction and metal components designed for professional, frequent use.Build quality varies; some local options may use less robust materials, impacting longevity.
Price & ValueImported with all duties included, offering professional-grade features for hybrid work.Local options might appear cheaper initially, but may lack advanced features or durability.

Product details

SKUbuu1900
GTIN00017229144712
BrandPLT
Model NameEncorePro 520
Model NumberHW520
Series Number520
ColorBlack
MaterialMetal
Weight167.26 g (5.9 oz)
Dimensions (L x W x H)7 in x 5.4 in x 2.2 in (17.78 cm x 13.72 cm x 5.59 cm)
ConnectivityWired (Poly Quick Disconnect)
Headphone Form FactorOver Ear
Earpiece ShapeRounded
Noise ControlSound Isolation, Noise Cancellation
Acoustic ProtectionSoundGuard Technology
MicrophoneFlexible
Country of OriginNot stated by manufacturer — US retail version, sourced from authorized US retailers and authorized brand partners

About PLT

Poly (formerly Plantronics) is a leader in professional audio solutions, known for reliable headsets and communication devices used globally in business environments.

Compliance & Legal

No product-specific compliance warnings identified. Standard imported-goods terms apply: customs duties & GST paid; for personal use in India; follow the manufacturer's usage instructions on the packaging.

Customer Reviews

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FAQ, See What Others Asked

How to choose a headphone for call center work?
For call center work, choose a headset with a dual-ear design for noise isolation and acoustic hearing protection to manage safe volume levels. Ensure it offers reliable connectivity, such as Poly Quick Disconnect, and is compatible with your specific call center platforms like Avaya or Cisco. Durability is also key for frequent use.
Is the Poly EncorePro 520 QD headset suitable for hybrid work?
Yes, the Poly EncorePro 520 QD headset is ideal for hybrid work. Its dual-ear design helps minimize distractions, and the durable construction makes it easy to transport between home and office. It connects seamlessly with Poly adapters, ensuring consistent performance regardless of your work location.
What are the benefits of acoustic hearing protection in a headset?
Acoustic hearing protection in headsets, like the SoundGuard Technology in the EncorePro 520, manages sound levels to prevent hearing damage from loud calls or sudden noises. This helps maintain safe listening volumes, reducing ear fatigue during long work shifts and protecting overall auditory health.
Can this headset be used with hearing aids?
Yes, some users have reported that this headset works fine with their hearing devices. The EncorePro 520 is designed for professional use and aims for clear audio transmission, which can be beneficial for individuals using hearing aids.
How to use the Poly EncorePro 520 QD headset?
Connect the headset to your Poly Digital Adapter or compatible telephone using the Poly Quick Disconnect cable. Ensure the headset is comfortably positioned over your ears. Adjust the microphone boom for optimal voice pickup. The headset is ready for calls without requiring batteries or complex setup.
What is the difference between this headset and a wireless one?
This Poly EncorePro 520 QD headset is wired, offering a stable and reliable connection without the need for charging or concerns about battery life. Wireless headsets offer more freedom of movement but may require charging and can sometimes experience connection drops. The QD feature provides some detachment convenience.
What are the side effects of using a headset?
When used properly, headsets like the EncorePro 520 with acoustic protection are designed to minimize side effects. Prolonged exposure to excessively loud volumes, even with protection, can potentially lead to ear fatigue. Ensure volume levels are set comfortably. The dual-ear design helps with sound isolation.
How to buy an original Poly EncorePro 520 QD headset in India?
To buy an original Poly EncorePro 520 QD headset in India, source from authorized US retailers and authorized brand partners via crowcrowcrow. It arrives factory-sealed, imported per-order, with all duties and GST included. Enjoy ExpressBox tracked delivery for authenticity and peace of mind.

Frequently bought together

Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work

This item:

Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work

₹9,220

Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work

This item

Poly EncorePro 520 QD Headset (PLT) — Dual Ear, Professional, Black | Ideal for Call Centers & Hybrid Work

₹9,220

Total price:

₹42,560

You save ₹28,690 (40%) Extra

3 items selected

3 items

₹42,560

You save ₹28,690 (40%) Extra

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Spec
Price
₹9,220
₹10,630
₹5,970
₹8,230
₹27,370
₹52,390
₹1,23,040
₹1,63,720
₹1,480
₹2,110
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₹1,240
Rating
4.25(8)
4.20(1,118)
4.40(12)
5.00(1)
4.40(247)
4.30(1,504)
4.50(109)
Brand NamePLTNew BeeCiscoHPTYHJSaipomorUHamn
SourceUS RetailUS RetailUS RetailUS RetailUS RetailUS RetailUS Retail
Sold ByCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrowCrow
Imported from USA
₹9,220₹10,630

You Save ₹1,410

Yes, we deliver to Lucknow, India

Estimated delivery: Doorstep delivery by 6 Nov - 8 Nov from USA
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Tracked from USA · duties included
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Your Order Journey: From Purchase to Doorstep

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Place your order
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Packed & shipped
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Fast transit
Consignment to India Warehouse
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Doorstep delivery
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You Order
Place your order
USA Warehouse dispatch
Packed & shipped
International Air Shipping
Fast transit
Consignment to India Warehouse
Customs cleared
Doorstep delivery
Delivered to you

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vs
₹27,660+ (3× the price)
₹9,220 locked, all-in
Hard to get the original US version in India
Original US version, shipped to your door
Extra pay for Import Duties, GST, and forex fees
One price in INR, no customs charges at delivery
4–12 weeks · No tracking
23-25 days · live tracking
Grey market, no guarantee, no protection, no refund
100% authentic US, India-verified, return available
Lost in transit = ₹0 back
Full protection included