Terms & Conditions
TERMS AND CONDITIONS
Welcome to crowcrowcrow.com. These Terms and Conditions ("Terms") govern your use of our website and services in accordance with the Information Technology Act 2000. This document is an electronic record created by a computer system and requires no physical or digital signatures.
**1. COMPANY INFORMATION**
1.1 **Platform Owner**: crowcrowcrow.com ("Platform") is owned and operated by Color Papers India Private Limited.
1.2 **Registered Office**:
Color Papers India Private Limited
2nd & 3rd floor, Vrindavan Building Survey No K-3970
Mira Gaon | Mira Road East, Thane – 401107 | Maharashtra
1.3 **Agreement**: By using our Platform, you enter into a contractual agreement with Color Papers India Private Limited.
**2. ACCEPTANCE AND MODIFICATIONS**
2.1 **Acceptance**: Any individual who uses or accesses the Platform ("users", "you", "your") shall be subject to these Terms and bound by all policies established by crowcrowcrow.com.
2.2 **Right to Modify**: crowcrowcrow.com reserves the right, at its sole discretion, to add, delete, change, or alter any part of these Terms at any time without prior written notice.
2.3 **User Responsibility**: Users must periodically review these Terms for changes or updates. Continued use of the Platform after modifications constitutes acceptance of such changes.
**3. ACCOUNT REGISTRATION AND SECURITY**
3.1 **Registration Requirements**:
a) Users must register on the Platform to access services
b) Registration is a one-time, free procedure
c) Users are responsible for maintaining the confidentiality of:
i. Email address
ii. Password
iii. Mobile number
3.2 **Account Responsibilities**:
a) Users are liable for all activities under their account credentials
b) Complete, true, and accurate information must be provided during registration
c) Crowcrowcrow reserves the right to terminate, suspend, or bar access to accounts with incomplete, false, or incorrect information
3.3 **Security Requirements**:
a) Users must sign out after every session
b) Users must immediately report unauthorized use or violations of their account
**4. PLATFORM SERVICES**
4.1 **Product Categories**:
a) Electronics
b) Beauty products
c) Fashion accessories
d) Clothing
e) Luxury goods
f) Baby products
g) Automotive accessories
h) Various other branded products
4.2 **Payment and Policies**:
a) Multiple payment methods are available
b) All purchases are governed by:
i. Shipping policy
ii. Returns and refunds policy
iii. Cancellation policy
c) Users must review all policies before placing orders
4.3 **Platform Role**:
a) Crowcrowcrow is an online marketplace facilitating product purchases
b) We act solely as a facilitator and cannot influence transactions
c) We do not guarantee accuracy, completeness, or reliability of Platform content
**5. RETURNS AND EXCHANGE POLICY**
5.1 **No Returns Policy**: Due to our business model, we cannot accept returns, exchanges, or cancellations on orders.
5.2 **Reasons for No Returns**:
a) Products are sourced internationally from specialized suppliers
b) International shipping costs, customs duties, and import fees cannot be recovered
c) International suppliers do not accept returned items
d) This structure enables competitive pricing on unique international products
5.3 **Pre-Purchase Support**:
a) Customer support available for product inquiries
b) Detailed product information, measurements, and specifications provided
c) Assistance in making informed purchasing decisions
5.4 **User Obligations**:
a) Carefully review product descriptions, images, and specifications
b) Contact support for clarifications before ordering
c) Ensure product meets requirements before purchase
**6. USER CONDUCT**
6.1 **Prohibited Content**: Users shall not post, upload, or transmit content that:
a) Contains false, misleading, or deceptive information
b) Encourages illegal activities or harmful behavior
c) Violates intellectual property rights or confidentiality
d) Is offensive, pornographic, defamatory, or otherwise objectionable
e) Violates privacy rights or includes unauthorized images/videos
f) Provides instructions for illegal activities
g) Attempts unauthorized access or exceeds lawful limits
h) Disrupts Platform services or other users' experience
i) Breaches applicable laws or threatens national security
j) Contains unauthorized or restricted content
6.2 **Fraudulent Orders**: Orders will be cancelled if:
a) Placed for resale purposes
b) Contains false address information
c) Placed using technical manipulation
d) Multiple orders for same product to same address
6.3 **Fraudulent User Activity**:
a) Providing false contact or delivery information
b) Dishonest return requests or returning wrong products
c) Refusing payment or lacking proper documentation
d) Misusing account credentials or voucher codes
e) Activities designed to cause revenue loss
6.4 **General Conduct Rules**:
a) No illegitimate or dishonest use of Platform
b) No automated tools for content duplication or analysis
c) No impersonation or misrepresentation
d) No unauthorized access attempts
e) User-generated content must comply with all Terms
f) Users guarantee content ownership and third-party compliance
**7. DISCLAIMERS AND WARRANTIES**
7.1 **Service Basis**: All products and services are provided "as is" and "as available" without warranties, except as stated in writing.
7.2 **State Law Compliance**: Products subject to state laws; orders may be cancelled with full refund if shipping restrictions apply.
7.3 **Contact Agreement**: By providing mobile number, users consent to contact via email, calls, SMS, and WhatsApp for order-related communications only.
7.4 **Platform Disclaimers**:
a) No responsibility for Platform content accuracy
b) No guarantees regarding product specifications, appearance, or dimensions
c) Exchange options available within specified periods
**8. INTELLECTUAL PROPERTY**
8.1 **Content Ownership**: All Platform content is third-party user-generated material; Crowcrowcrow acts as intermediary only.
8.2 **Usage Conditions**: Platform information may be used provided:
a) No alterations are made
b) Copyright notices remain intact
c) No additional warranties are created
d) Use is personal and non-commercial only
e) No republication or broadcasting occurs
8.3 **Platform Rights**:
a) Platform is exclusively managed by Crowcrowcrow
b) All materials are protected by trademark and copyright
c) Use is limited to personal purposes only
8.4 **User Content Rights**:
a) Users retain ownership of provided content
b) Crowcrowcrow reserves right to use uploaded content
c) Users grant royalty-free, perpetual, universal commercial use rights
**9. LIABILITY AND INDEMNIFICATION**
9.1 **User Indemnification Obligations**:
a) Third-party claims, damages, and expenses
b) Attorney fees from third-party actions
c) Fines resulting from Terms violations
d) Breaches of law or third-party rights
9.2 **Limitation of Liability**: Crowcrowcrow is not liable for:
a) Indirect, consequential, or punitive damages
b) Service interruptions during maintenance
c) Unauthorized access to user data
d) Platform-related matters beyond direct purchase value
9.3 **Dispute Resolution**: Crowcrowcrow is not obligated to resolve user disputes; users assume risks for data downloads and device damage.
**10. DISCLAIMER**
Please refer to our complete Disclaimer at: https://crowcrowcrow.com/pages/disclaimer
**11. TERMINATION**
11.1 **Platform Rights**: We may terminate or suspend user access for violations, fraud, manipulation, abuse of Terms, or dishonest behavior.
11.2 **Term Duration**: These Terms remain in effect during Platform use and account maintenance.
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**EFFECTIVE DATE**: These Terms are effective immediately upon Platform use.
**GOVERNING LAW**: These Terms are governed by Indian law and subject to jurisdiction of competent courts in Maharashtra, India.
**CONTACT**: For questions regarding these Terms, please contact our customer support team through official Platform channels.